Trouble Logging In

1. In case you have forgotten or haven't yet received your User ID

If you have forgotten your Internet Banking User Id or you have not yet received your User id, you may kindly contact your branch or write to us boi.starconnect@bankofindia.com or call us at 91-22-40919191.

2. In case you have forgotten your Password has been expired.

Please forward your request for a fresh Password to your branch OR fax the same to us at 91-22-27573288. We shall generate the fresh Login and/or Transaction Password, as requested and the same shall be dispatched at your Communication Address recorded with us.

3. In case you have forgotten your Password has been disabled.

Three Invalid Login Attempts, blocks your Internet Banking access and you shall get the message – ‘Invalid User Id or Password’, though you’re entering the correct combination of User Id and Password.

You have the option to either Unblock your Internet Banking access (please remember you should opt for this option only, if you remember your last Password and are sure of it) OR may opt for a fresh Password.

In case of Unblock, please forward your unblock request (click here to download the format) to your branch OR fax the same to us at 91-22-27573288. We shall Unblock your Internet Banking access and communicate the same on the your email address recorded at our end. Thereafter, you will be to access your Internet Banking, with your last Password.

In case of Regeneration of Password, kindly, submit your request in the format (click here to download the format) to your branch OR fax the same to 91-22-27573288.

We shall generate a fresh Login and/or Transaction Password, as requested and the same shall be dispatched at your Communication Address recorded with us.

Please note, your Login and/or Transaction Password shall be activated on receipt of your acknowledgement of receipt of Password at your end.

4. For Any queries/ concerns, where can I get more information?

In case you need any further information or support, please do email us at boi.starconnect@bankofindia.com or call us at 91-22-40919191